The software that lets users customize their newer Logitech mice is called Logitech Options and it works great with OS X Yosemite. Usually, this will fix the issue, but if not, there’s one more thing you can try that will most definitely remedy the problem.
Even go as far as having your Mac forget the Bluetooth device and repair it completely if turning off and on the mouse doesn’t work. However, these newer mice can utilize both USB wireless and Bluetooth, so if you’re instead using the Bluetooth functionality on your mouse and are having the scroll wheel problem, try to disconnect the mouse from Bluetooth. Perhaps a really easy fix that you could try is unplugging the USB receiver and plugging it back in. If you’re having these issues, though, there are a couple of fixes that you can try in order to remedy the issue, one of which should do the trick. Luckily, the issue doesn’t seem to affect older Logitech mice, as my M705 mouse worked fine right away in OS X El Capitan. This seems to only affect newer Logitech Mice, like the MX Master and the MX Anywhere 2 that use the new Logitech Options software from the company. Users are complaining about how their scroll wheel no longer works in OS X El Capitan. There are already a few that we’ve discovered, but more and more problems are continuously popping up.įor example, many Logitech mouse owners are complaining about a specific problem they’re having with their pointers, myself included. Of course, with every new version of OS X also comes a lot of problems that users come across in the first few days of installing the update.
Please try the steps to fix issues with your Logitech Bluetooth device here.If you updated to OS X El Capitan and are having issues with your Logitech mouse not working properly, here’s how to fix Logitech mouse problems in OS X El Capitan.Įl Capitan was just recently released, and while it keeps the same overall look and feel as OS X Yosemite, it arrives with a bevy of new features that users are already taking advantage of, including Spotlight Search improvements, an overhauled Notes app, swipe gestures that you can use in a handful of stock apps, and much more. Mac only - check if there are any background updates that may cause the delay.Windows only - check if there are any Windows updates running in the background that may cause the delay.
Update the firmware for your device if available.However, if you have a replacement receiver, you can use the Connection Utility software to perform the pairing. If your receiver is non-Unifying, it cannot be unpaired.If you have a Unifying receiver, identified by this logo, see Unpair a mouse or keyboard from the Unifying receiver.Unpair/repair or disconnect/reconnect hardware:.Keep other electrical wireless devices away from the USB receiver to avoid interference.In some cases the receiver signal gets blocked by the computer case, causing a delay. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. Move the device closer to the USB receiver.Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.
Using your wireless keyboard on metal surfaces.NOTE: Your receiver must be plugged directly into your computer. Plugging the receiver into a USB hub or other unsupported device such as a KVM switch.Device doesn’t wake up computer after sleep.